Privacy Policy.

Who we are

Runway Talent Solutions LLP (“Runway”, “we”, “us”) is a recruitment, contract staffing, Employer of Record and payroll & compliance firm based in Delhi NCR, India. For the personal data described in this policy, Runway is the Data Fiduciary under the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

This policy explains what we collect through our website and our candidate and employer accounts, why, who we share it with, how long we keep it and the rights you have. It should be read with our Terms of Use and Cookie Policy.

Runway Talent Solutions LLP · Delhi NCR, India

What we collect

If you are a candidate

• Identity and contact details — name, email address, mobile number, city and profile photo.
• Career details — your resume and cover letter, work history, education, qualifications, skills, current and expected compensation, notice period and job preferences.
• Your answers and introduction — answers to role-specific questions, your recorded introduction video or written introduction.
• Assessment information — notes and assessments prepared by Runway about your fit for roles, which you can review and ask us to correct.
• Consent records — what you agreed to, for which role, and when.

If you represent an employer

• Your details — name, designation, work email address and mobile number.
• Organisation details — company name, website, industry, size, locations, GSTIN / CIN and contact persons.
• Hiring information — hiring requests, interview requests, feedback on candidates and details of colleagues you invite.

For everyone

• Account and security data — login email, a securely hashed password (we never store it in readable form), session records, sign-in attempts and an audit log of important actions.
• Enquiries — anything you send us through the contact form, email, phone or WhatsApp.
• Technical data — IP address, browser type and device information recorded by our server for security.

We do not ask for, and you should not upload, Aadhaar numbers, bank account details, health information or other sensitive information unless we specifically need it for an engagement (for example, to run payroll for a deployed employee), in which case we will tell you why.

Why we use it

• To create and maintain your account and profile — your resume is read automatically to draft your profile, and you review and confirm every detail before it is saved.
• To match candidates with suitable roles and present them to employers — only with the candidate’s consent for each specific role.
• To coordinate interviews, offers, onboarding and post-joining follow-up.
• For contract staffing and Employer of Record engagements: to employ deployed staff, run payroll, and meet tax, labour and statutory obligations (TDS, Form 16, PF, ESI and others).
• To contact you by email, phone or WhatsApp about your account, roles or hiring needs.
• To keep our services secure, prevent fraud and misuse, and fix problems.
• To meet legal obligations and respond to lawful requests from authorities.

Our team and the employer make every hiring decision — no decision about you is made by automated means alone.

We process candidate and employer data on the basis of your consent, which you give when you create your account, and for certain legitimate uses permitted by the DPDP Act — for example, employment-related processing for deployed staff and compliance with law. We do not sell personal data, and we do not use it for unrelated advertising.

Who we share it with

• Employers — a candidate’s profile is shared with an employer only after the candidate agrees to be presented for that role. If you opted in, an anonymised summary (without your name or contact details) may be shared first.
• Service providers who help us run Runway, such as hosting, storage and email delivery. They act on our instructions and must protect the data.
• Government and statutory bodies — for deployed employees, the information required for TDS, PF, ESI and other filings.
• Professional advisers such as auditors and lawyers, under confidentiality.
• Authorities when required by law, court order or to protect rights and safety.

Employers who receive candidate information agree to use it only for that recruitment, keep it confidential and delete it when it is no longer needed.

How long we keep it

• Candidate accounts — while your account is active, and for 24 months after your last activity, after which we delete or anonymise it unless you ask us to keep it.
• Employer accounts — while the account is active and for 24 months after the last activity or the end of our engagement.
• Deployed employees — payroll, tax and statutory records for the period required by tax, labour and other applicable laws.
• Enquiries — for as long as needed to respond and follow up, then deleted.
• Security logs — for a limited period needed to protect the service and investigate incidents.

When you delete your account from your settings, your profile, files and access are removed. We keep only what we must retain by law, and a minimal record that the account was deleted.

Your rights

• Access — get a summary of the personal data we hold about you. You can download your data from your account settings.
• Correction and update — edit your profile at any time, or ask us to correct anything you cannot edit.
• Erasure — delete your account from your settings, or ask us to delete your data.
• Withdraw consent — at any time, as easily as you gave it. Withdrawal does not affect processing already carried out, and we may not be able to continue presenting you for roles.
• Nominate — name another person to exercise your rights in the event of your death or incapacity.
• Grievance redressal — raise a concern with us using the contact details below. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

To exercise any right, email hello@runwaytalent.in from the email address linked to your account. We may need to verify your identity before acting.

How we protect it

• Encrypted connections (HTTPS) for all traffic.
• Passwords stored only as strong one-way hashes; email verification codes for new accounts.
• Resumes, photos, cover letters and videos kept in private storage and served only to people allowed to see them.
• Role-based access — employers see only candidates shared with them; Runway staff access is password-protected and logged.
• Regular backups and an audit trail of important actions.

No system is completely secure. If a personal data breach occurs, we will inform affected people and the Data Protection Board of India as required by law.

Children

Our services are meant for people aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us personal data, please contact us and we will delete it.

Grievances and contact

Please write “Grievance” or “Privacy request” in the subject line. We acknowledge grievances within 48 hours and aim to resolve them within 30 days.

Changes to this policy

We may update this policy as our services or the law change. We will post the new version here with a new “last updated” date and, for significant changes, tell account holders by email.